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Alex

Administrators
  • Posts

    12622
  • Joined

  • Last visited

  • Days Won

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Alex last won the day on June 1

Alex had the most liked content!

About Alex

Retained

  • Member Title
    Game Creator

Profile Information

  • Gender
    Male
  • Leader Name
    Alex
  • Nation Name
    Mountania
  • Nation ID
    6
  • Alliance Name
    None

Contact Methods

  • Discord Name: Alex_PW#4970

Recent Profile Visitors

38982 profile views

Alex's Achievements

Legendary Member

Legendary Member (8/8)

10.7k

Reputation

314

Community Answers

  1. Alex

    Obvious multis

    Deleted the new one and issued a warning - thanks!
  2. Alex

    Spam Mails

    Thanks - I got them too Removed the messages and issued him a warning
  3. You should be receiving your money, I believe it's just a display bug with the baseball stats
  4. Hey - sorry about the delay here. I just issued you 2 Credits manually - for a refund through Apple, they don't give me a way to just issue it, unfortunately. However, you can request a refund directly from Apple: https://support.apple.com/en-us/HT204084
  5. Is this on all pages or only certain nations?
  6. Sorry about that! We have been having some issues with in-app purchases lately. I will issue you 3 Credits manually now. If you want to try to get a refund, I would love to help you, but Apple has a weird policy where developers can't issue refunds directly. But you can request a refund from Apple themselves, they have a guide for that here: https://support.apple.com/en-us/HT204084
  7. So sorry about that - I'm going to send you an in-game message to follow up here
  8. So sorry about that - I just manually issued your nation 8 Credits
  9. We put in a cap so you can't win more than $2m a day - once you hit that, you'll stop receiving revenue from baseball
  10. Hey @Jujuondabeet - Can you send me a personal message with your receipts from Apple? Apple has a super weird policy where I can't just go in and refund purchases (unlike Google Play and PayPal which let me do that easily) and they have to process all refunds. You should be able to appeal the refund decision for any purchases you want refunded. Let me know which purchases you want to keep and which you want refunded and I can manually issue you the Credits you bought. Sorry about that, we are working on debugging these issues.
  11. We're working on the notifications issue
  12. Both should be resolved via DM
  13. So sorry about that! I am not sure what started happening but just recently the automatic Credit disbursement system seems to have run into some issues. I will manually issue you 2 Credits now.
  14. Alex

    Multis

    Got 'em, thanks!
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