Help Desk/Knowledge Base

[Monti]

Knowledge Base (A knowledge base is a published collection of documentation that includes answers to frequently asked questions, how-to guides, and troubleshooting instructions): 

I feel like this would be very similar to P&Wpedia by helping new players and people who forget 😅. It would allow new players ask/search questions on P&W.
The Knowledge base can be hosted off-site on some admin supervised site or directly on the site how PWpedia is set up. I came up with this suggestion because I was looking for some other features of my upcoming Hub for P&W. I quickly made a few demos and here are some images. 

This should allow selected players to make articles on P&W mechanics or connected things to teach newer players on the game.

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Help Desk (A help desk is a department or person that provides assistance and information usually for electronic or computer problems): 

I think this could be a good idea since the number of issues the game is experiencing. It will allow users to create tickets on the website itself. Alex/Staff can have a few people volunteer for credits or rewards to monitor the tickets and help the person out. 

 

(ticket opener)

I think this will help players and Alex. If this doesn't get implemented, I will just do it by myself :serious:

 

Edit: Both of these could be player ran and admin supervised. 

👋

 

Edited July 27, 2022 by Monti

[katashimon13]

y not just... add knowledge base things to wiki?

rawr

[Monti]

16 hours ago, katashimon13 said:

y not just... add knowledge base things to wiki?

rawr

Zevfer and I are moving it to PWpedia. While It can be used in the Fandom Wiki, The capabilities of that wiki software is limited in what I wanted to do. 

and Its way easier for players if Its directly on the site.