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18 hours ago, Benjamin Thomas said:

Bought a coin and tried to exchange it for the 20 mil cash. I do not have the cash or the coin. This was my second purchase the first one worked fine. What should I do? And yes the money came out of my account 

Hi there,

It looks like you may have already resolved the issue. If not, the first thing I would like you to try is opening up the Politics and War app on your iOS device that you made the purchase on, and then going to the Donate page and then clicking the "In App Purchases" button and just letting it load for up to 30 seconds. If a green success message pops up at the top, then your purchase has been processed.

We are about to release a new version of the app that will force you to wait until this happens, as some users see the "You're All Set!" message (from Apple, can't be changed) and then leave the menu before the transaction gets fully processed.

My hunch is that you may have already done this, but if not, that's a good first step. If you're still having issues and that didn't work, please let me know and I'll make sure we get this squared away.

Sorry for the inconvenience!

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  • 4 weeks later...

I actually just had the same issue through Google play. I got my first coin no problems, but the second coin didnt come through. Then I tried another time and the third one came through.

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11 hours ago, Gwalk said:

I actually just had the same issue through Google play. I got my first coin no problems, but the second coin didnt come through. Then I tried another time and the third one came through.

Have you still not received all of the Credits you purchased? Can you email me your receipts at [email protected] or [email protected]? I'd be happy to help sort this out for you.

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