Popular Post Raphael Posted January 7, 2021 Popular Post Share Posted January 7, 2021 Pretty simple suggestion. Add a "veteran player" mask that people can ask for (similar to VIP) that flags them as someone willing to help newbies or anyone with a PnW-mechanics / bug question. Allow people to ping this group with questions. Viola. Newbies don't spam-ping Alex all the time with things, and there's a group of volunteers engaging the newbie community. I will be happy to be the first volunteer. 3 7 Quote Link to comment Share on other sites More sharing options...
Spukey Posted January 7, 2021 Share Posted January 7, 2021 7 minutes ago, Roberts said: Viola A very nice instrument. Would just anybody be able to get the mask? 3 Quote Link to comment Share on other sites More sharing options...
Polar Bear ArcticExplorer Posted January 7, 2021 Share Posted January 7, 2021 Good suggestion, though I'd imagine there would be a lot of trolls lol Quote Link to comment Share on other sites More sharing options...
Administrators Alex Posted January 7, 2021 Administrators Share Posted January 7, 2021 I tried this in the past, I don't recall what the role was called but we had a special mask when we setup the #game-help channel that people could ping for questions. Unfortunately, it didn't get used much, and when it did, it seemed like none of the players that got pinged really responded. 1 Quote Is there a bug? Report It | Not understanding game mechanics? Ask About It | Got a good idea? Suggest ItForums Rules | Game Link Link to comment Share on other sites More sharing options...
Raphael Posted January 9, 2021 Author Share Posted January 9, 2021 On 1/7/2021 at 1:47 PM, Alex said: I tried this in the past, I don't recall what the role was called but we had a special mask when we setup the #game-help channel that people could ping for questions. Unfortunately, it didn't get used much, and when it did, it seemed like none of the players that got pinged really responded. I guess it really depends on how many new players get directed to discord. Unrelated but the tutorial should definitely include a push to get new players on discord as quickly as possible. Preferably a separate step from the "like us on facebook / twitter / reddit" piece. I think the retention rate of newbies dramatically increases if we can get them directly into the community. 1 Quote Link to comment Share on other sites More sharing options...
Administrators Alex Posted January 9, 2021 Administrators Share Posted January 9, 2021 14 hours ago, Roberts said: I guess it really depends on how many new players get directed to discord. Unrelated but the tutorial should definitely include a push to get new players on discord as quickly as possible. Preferably a separate step from the "like us on facebook / twitter / reddit" piece. I think the retention rate of newbies dramatically increases if we can get them directly into the community. I 100% agree. I've got a bunch of player ads running that only show to new players as well telling them they get 60 days free of VIP for getting on Discord and then linking their account to their nation. 1 Quote Is there a bug? Report It | Not understanding game mechanics? Ask About It | Got a good idea? Suggest ItForums Rules | Game Link Link to comment Share on other sites More sharing options...
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