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Credit Purchase Error - Please Help


jwnorman
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Hello, I just made a purchase for 10 credits, but on the drop down menu I accidentally selected "6 Credits $26.99 USD" instead of "10 Credits $26.99 USD". I know this is my fault but I still technically paid the price of 10 credits which is what I was trying to do anyways. I do have 6 credits credited to my nation, can the other 4 credits please be credit? My nation's name is Florida and here is the link: https://politicsandwar.com/nation/id=66076

 

Screen_Shot_2017-06-30_at_11.18.07_PM.pn

Edited by jwnorman
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23 minutes ago, jwnorman said:

Is someone going to help me? I feel 48 hours is ample time to credit someones account for something they paid for. Will be contacting PayPal customer support if this is not resolved in the next 24 hours. Thanks.

Did you contact Alex in-game?

ZzVRKxd.png

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19 hours ago, Azkar said:

Did you contact Alex in-game?

ZzVRKxd.png

Did you not read what this guy said? Send Alex a PM in-game, and you'll get the extra creds in less than a week.

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Cheers!

If it's stupid but it works, it's not stupid. ?

 

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On 7/1/2017 at 8:06 AM, jwnorman said:

Can a moderator help me please?

I thought this implied that you hadn't done that already. My sincere apologies.

 

Alex should get to you shortly.

Cheers!

If it's stupid but it works, it's not stupid. ?

 

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  • Administrators

I responded in-game, I was moving and didn't get a chance to get to this right away. The pricing mistake has been fixed.

Is there a bug? Report It | Not understanding game mechanics? Ask About It | Got a good idea? Suggest It

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